Restaurants of the modern age require a lot of attention, dedication, discipline, and structure in order to find any success. With so many popular franchises on every corner, it can ultimately come down to how well managed an eatery is in order to give the means to compete in any real way.
Good management skills don’t suddenly appear overnight, but rather take years to develop and implement in a successful and cohesive way. For those that are new to owning a restaurant, check out these helpful tips and tricks to make the most out of restaurant management.
While keeping much of the business and inner workings of the restaurants was fairly common back in the day, today’s business needs to be as open and transparent as possible, especially with employees.
This can include any upcoming changes to the schedule, possible cut backs on wages, as well as potential layoffs that might be on the horizon. Younger workers, such as those in the Millennial generation, are especially focused on transparency within the restaurant, and providing it can be important to keeping spirits high at all times.
2. Create a Positive Atmosphere
No one likes working in an environment that takes a toll on mental health, and in a restaurant, staying high-spirited can mean the difference between a good and bad review. This means that it’s the manager’s job to ensure that the staff and customers are always as happy as possible.
Motivational speeches and exercises can be a boon to the morale of workers, but it’s ultimately the manager that always needs to keep a smile on their face, and to accommodate any problem as amicably as they possibly can.
3. Plan Properly
Planning is essentially in the restaurant business, especially during a time where lockdowns are frequent, and governments are constantly changing how businesses can operate on a whim.
It’s vital to have plans and contingencies in place at all times, ensuring that the restaurant is well prepared to face any problems that may arise in an uncertain future. It can be as simple as setting some specific goals to achieve over the next few months, or having a backup plan in case things go wrong.
4. Ensure Accountability
There are countless horror stories of a manager making a mistake and then blaming it on their subordinates rather than taking responsibility.
Accountability is the cornerstone of good management, and it shows workers that their manager is willing to accept that mistakes can happen and that with the right communication, almost everything can be resolved in a mature and healthy way. Accountability is vital to find long-term success and gain employees that will stay not just for the paycheque.
5. Always Celebrate Success
Hitting a set milestone is always a reason to celebrate, and it can lift worker morale to know that their hard work is appreciated and has contributed to the success of the business.
Small parties are a great way to do just that, where all workers can be invited, allowed to socialise among their colleagues, and even win small awards for their contributions, such a free pass for AFL betting or other prizes..